Contact Information
CTMS Travel Group has assigned a dedicated travel team to assist with your travel arrangements. During business hours they can be reached by email at team3@ctmstravel.com or call us 1-866-359-2867 or 416-665-2867.
Dedicated Travel Advisor
Booking Process
Travellers and Travel Coordinators can arrange all travel requirements by selecting one of the following options: filling out the travel request form, emailing directly at team3@ctmstravel.com or by calling their dedicated Travel Advisor (listed above). Once travel arrangements are finalized, itineraries will be sent to the traveller and their travel arranger (if applicable).
Group Bookings
Please reach out to our Groups department if reserving the same destination on the same travel dates for 10 people or more. This will include any air or hotel reservations.
Contact our dedicated Groups team at groups@ctmstravel.com.
Hours of operation
Our regular hours of operation are from Monday to Friday, 9:00 am to 9:00 pm (EST)
After Hours Support: Telephone Service Only
For after-hours assistance, please call our office directly, as emails are not monitored outside of business hours.
Within North America: 1.866.359.2867
Outside North America: 1.416.665.2867 *(A fee will apply)